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Virtual Primary Care Patient Experience Survey

As an individual who recently had a virtual care visit with a primary care provider in the western zone, we would like your feedback to help us better understand your experience.

This very brief survey will only take 2-3 minutes to complete.

If you have any questions about this survey, please contact: virtualcare@westernhealth.nl.ca.

A few things to consider:
  • Taking part in this survey is voluntary
  • Your responses are anonymous and will only be reported in overall results, not individually
  • Your responses will be kept confidential, please see the Privacy and Confidentiality notice below for more details
  • If you are not comfortable answering any of the questions, you may SKIP and leave them blank or select prefer not to say where applicable
  • If you are completing this survey online, you may exit the survey at any time. If you exit the survey before finishing, information will be kept for questions you have already answered

Privacy and Confidentiality
NL Health Services prioritizes privacy and confidentiality for all participants, clients and partners involved in our program and service evaluations. Anonymous responses will be available to the Evaluation Department. Combined results may be shared with health care providers, evaluation partners, leadership within NL Health Services, and other external partners. All information collected is stored in a secure office and/or on a secure network belonging to NL Health Services. his survey is compiled through Alchemer, an online survey software program hosted in Canada. For more information, please visit: https://www.alchemer.com/privacy/.