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Central Health Disclosure of Personal Health Information (PHI) - Stakeholder Survey

Disclosure of personal health information (PHI) is an important service provided by Central Health. Disclosure refers to access or release of personal health information to an authorized individual. Personal health information refers to health records of an identifiable individual.

Central Health is obligated to establish rules for the collection, use and disclosure of personal health information that protects the confidentiality of that information and the privacy of individuals with respect to that information. Also, the organization is required to provide individuals and their authorized representatives with a right to access personal health information about themselves, subject to limited and specific exceptions set out in law. Central Health aims for the following in response to requests for disclosure of personal health information:
  • disclosure requests are completed accurately;
  • in prioritized order;
  • as soon as possible and up to 60 days of receipt of the request with valid consent; and
  • if greater than 60 days, having notified the requester of an extension and documented the rationale for delay. 
Purpose of the Survey
You are invited to complete this survey to inform quality improvement processes concerning authorized access to personal health information in the custody or control of Central Health. The results of this survey will support the evaluation of our Centralized Model for Formal Disclosure of Personal Health Information.

This survey takes about 5-10 minutes to complete.  The response to each question is submitted when you select the blue NEXT button at the bottom of the page.  If you need to go back and change your response, please do so by selecting the blue BACK button at the bottom of the page (please do not use the browser arrows in the navigation bar). You will see a Thank-you page once your survey is submitted.

Privacy and Confidentiality
Your participation is voluntary. Central Health makes every effort to maintain your privacy and confidentiality. If you have concerns about your privacy in the completion of this survey you may call the Planning Coordinator @ 709-330-6926 to discuss your concern. This survey is compiled through Alchemer, an online survey software program hosted in Canada. For more information, please visit: 

Contact Information
If you have any questions about this survey or would like to discuss this survey further, please contact:

Tracey Steele
Phone: (709) 256-5452