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Labrador-Grenfell Zone - Client Experience Survey

Introduction

NL Health Services Labrador-Grenfell Zone is committed to providing quality care to our patients, residents, clients, and families. Thank you for taking part in this important survey.

We want to improve the experience of our clients, patients, residents, and families. Your answers will tell us what is important to you and what we need to improve. 

This survey should only take a few minutes to complete and your response is confidential. You can complete the survey for yourself or a family member.

If you have any questions or concerns about this survey please contact: MyVoiceNL@nlhealthservices.ca.


Privacy and Confidentiality
NL Health Services prioritizes privacy and confidentiality for all participants, clients and partners. The individual responses will be available to the Quality & Learning Health Systems Division. Combined results, which may include anonymous quotes, will be shared with health care providers, evaluation partners, and leadership within NL Health Services, as well as provincial partner agencies.
All information collected is stored in a secure office and/or on a secure network belonging to NL Health Services. This survey is compiled through Alchemer, an online survey software program hosted in Canada. For more information, please visit: https://www.alchemer.com/privacy/. 
If you have concerns about your privacy in the completion of this survey you may contact: myvoicenl@nlhealthservices.ca or privacy@nlhealthservices.ca. If individuals are not able to resolve their privacy concerns directly with NLHS and wish to make a complaint, they may contact the Office of the Information and Privacy Commissioner at 709-729-6309; Toll-free: 1-877-729-6309; or visit www.oipc.nl.ca.