OVERVIEW
Having an endoscopy procedure (gastroscopy, colonoscopy, sigmoidoscopy or ERCP etc.) can be a worrying experience for many people.
Our goal is for patients to get adequate information about their procedure, that they understand what it involves, why it is being done and what the process will be when they visit the unit.
We are always looking to improve our patients' experience. Your answers to these questions will help us decide what we can do better. Your responses are intended to be completely anonymous. Please do not use names or identifying information when providing responses and when typing in comments for open-ended questions as this information may be shared with other decision makers within the organization. A few minutes of your time to complete this survey would be very much appreciated.
A few things to consider:
- Taking part in this survey is voluntary
- The survey should take about 5 minutes to complete
- Your responses are anonymous and will be kept confidential, please see the Privacy and Confidentiality notice below for more details
- If you are not comfortable answering any of the questions, you may SKIP and leave them blank or select ‘prefer not say’ where applicable
- If you exit the survey before finishing, information will be kept for questions you have already answered
By completing this survey, you are acknowledging that you have read this introduction, are aware of the purpose of this survey and how the information that is collected may be used, and consent to this collection and use of your responses.
PRIVACY AND CONFIDENTIALITY
NL Health Services prioritizes privacy and confidentiality for all participants, clients and partners involved in our program and service evaluations. Anonymous responses, including open-text comments, may be available to the program leadership. Combined results will be shared with health care providers, leadership within NL Health Services and evaluation partners. All information collected is stored in a secure office and/or on a secure network belonging to NL Health Services. If you have concerns about your privacy in the completion of this survey you may contact:
myvoicenl@nlhealthservices.ca. This survey is compiled through Alchemer, an online survey software program hosted in Canada. For more information:
https://www.alchemer.com/privacy/ and
https://www.alchemer.com/security/