2026-2025 استبيان تجربة العملاء والتخطيط الاستراتيجي

ساهموا في تشكيل مستقبل مركز سومرست ويست الصحي المجتمعي
يعمل مركز سومرست ويست الصحي المجتمعي على إعداد خطة استراتيجية للأعوام 2026–2029، ورأيكم مهم بالنسبة لنا. نرجو منكم إخبارنا كيف يمكن لمركز سومرست ويست الصحي المجتمعي أن يدعمكم بشكل أفضل.

نحتاج إلى مساعدتك من أجل تطوير برامجنا في مركز سومرست ويست الصحي المجتمعي (SWCHC). إننا نرغب في التعرف على آرائكم حول ما نقوم به وما يمكننا القيام به بشكل أفضل بكل بصراحة. لن يذكر اسمك في أي مكان في هذا الاستطلاع وسوف تكون إجاباتك سرية. ولن يكون لها أي أثر على الخدمة التي تتلقاها إذا اخترت عدم الإجابة على هذه الأسئلة.

Space Cell	Always	Often	Sometimes	Rarely	Never
Do they involve you as much as you want in decisions about your care and treatment?	Do they involve you as much as you want in decisions about your care and treatment?: Always	Do they involve you as much as you want in decisions about your care and treatment?: Often	Do they involve you as much as you want in decisions about your care and treatment?: Sometimes	Do they involve you as much as you want in decisions about your care and treatment?: Rarely	Do they involve you as much as you want in decisions about your care and treatment?: Never

Space Cell	Strongly agree	Agree	Neither agree or disagree	Disagree	Strongly disagree
I always feel comfortable and welcome at SWCHC	I always feel comfortable and welcome at SWCHC: Strongly agree	I always feel comfortable and welcome at SWCHC: Agree	I always feel comfortable and welcome at SWCHC: Neither agree or disagree	I always feel comfortable and welcome at SWCHC: Disagree	I always feel comfortable and welcome at SWCHC: Strongly disagree

3. What do you value most about Somerset West Community Health Centre?

4. What can we do to better support you?

5. If Somerset West Community Health Centre could do one thing differently over the next 3 years, what would it be?

6. When you tell your friends or family about Somerset West Community Health Centre, what do you say?