We are Jumping Elephants, a research organization engaged by the Ministry of Transportation of Ontario. Our goal with this survey is to refine the Driver Examination Services (DES) often known as DriveTest in Ontario.
Thank you for dedicating your time to participate in our survey. Your insights hold significant value, and we are grateful for your willingness to share your experiences at DriveTest. Our objective is to cultivate an environment that is inclusive, accessible, and user-friendly for all Ontarians.
This survey should take about 10 minutes to complete. Your participation is completely voluntary, and you can withdraw at any point.
We understand that sharing background information may raise questions. Rest assured, your answers are completely anonymous and will never affect your access to services. If you have questions or concerns, you can contact Alasdair at alasdair@jumpingelephants.ca or 613-282-8454.
This information helps us tailor programs and resources to better serve everyone in our community.
By participating, you'll be helping us improve the user experience of Driver Examination Services.
Kindly respond to the following questions candidly and to the best of your ability.
[Vous avez également la possibilité de répondre au sondage en français si vous préférez.]